I assume you have tested all of the components individually in other systems and they are all working properly? If so, then what computer type are you using and what playback program? Have you checked that the computer output to the Hagtech, and the Hagtech to the DAC are all configured with compatible bit depths and sample rates? If you are using a Mac and iTunes, you must restart iTunes after changing the parameters in Audio Midi Setup.
As someone mentioned above, if you are sending 16 or 20 bits, you may also be throwing a lot of bits away. Is the volume in iTunes (or whatever your playback program is) set very low? If so, you may want to get a couple of passive attenuators and put them between the DAC and amp. They should have enough attenuation so that you playback program is near full volume at normal listening levels. You can get decent ones from Parts Express for about $25, or "audiophile grade" ones from Rothwell or elsewhere.
As someone mentioned above, if you are sending 16 or 20 bits, you may also be throwing a lot of bits away. Is the volume in iTunes (or whatever your playback program is) set very low? If so, you may want to get a couple of passive attenuators and put them between the DAC and amp. They should have enough attenuation so that you playback program is near full volume at normal listening levels. You can get decent ones from Parts Express for about $25, or "audiophile grade" ones from Rothwell or elsewhere.