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Problems with Ayre's Company???

I was disturbed today to hear that some of Ayre's long time authorized dealers are stepping down from carrying the Ayre product line. Ayre is a company that prides itself on creating some of the highest quality gear that we all know and love. It is the type of company that stands by its dealers and customers and has always been a pioneer in the industry with new discoveries and research/development guided by a great creator in Charles Hanson. I learned that recently a new head sales manager has joined the team and is forcing the hand of several Ayre dealers to sell more products in a style that is not complimentary to such an honorable company. My local dealer was basically forced out of the product line for unimaginable reasons. I think it would be wise to contact your local dealers to see if they are experiencing similar problems. We can only hope that with time this "change" in sales management will be corrected. Until then we all need to be careful because marketing to sell more and more units without supporting peripheral dealers in a company rich in tradition such as Ayre begins a "slippery slope" down which reputation suffers significantly.
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devaaudio's avatar
devaaudio OP
40 posts
 
Thanks to all of you for the strong response. Lets be clear that I agree Ayre is a good company with solid customer support and products. The specific problem relates to a new sales manager. I would like to know if any of you have heard complaints from your local Ayre dealers?

Theo,

My dealer was not guilty of the infractions you mentioned.

Driver,

In response to suggesting problems with companies or practices and using caution... that is why I posted on this forum; to see if other consumers have heard similar things from their dealers.

Tvad,

I personally have used the "gateway" method and purchased many things from my local dealer.
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driver's avatar
driver
750 posts
 
Chetiar, when you begin a post with "problems with Ayre's company" in the subject line, what point are you trying to get across? If all somebody does is read the header w/o the content, they can come away from a quick visit to this site with the seed planted.

Sometimes folks scan the subject line to see what's of interest in the same fashion someone might scan the newspaper. When a quick scan remains just that, down the road the subject line might become a bit blurred & the person now only remembers there's a problem with that particular company.

It simply sounds like conjecture & the beginnings of a rumor factory when I read posts like this.

Nuff said.
theo's avatar
theo
2,695 posts
 
Driver, my compliments to you for the way you responded to this post. Although I can understand Chetair's concern for his dealer. I have a good relationship with the dealer that I do the bulk of my business as well. But from what I have heard fromthat dealer, what I have read about Ayre, and the impression they made on me at an open house, I can only conclude that they are a "pillar of the audio community". I have been a McIntosh customer for years and have always been treated like their best customer, and I believ that Ayre is in that catagory. I am sure that Chetair's underlying motive was not to do harm to Ayre but could easily get out of control and do that. I live in Colorado and I have seen many so called "controlled burns" turn in to full fledged forest fires. I think as members of this audio community here at AudioGon your advise should strike each ear as sound advice for guidelines in posting herein. Again it is just my opinion.
devaaudio's avatar
devaaudio OP
40 posts
 
Thanks to all who have replied. I will use better care in the wording I use to post future questions. I did not mean to offend anyone. I understand your concerns from the casual reader who might not dive into the topic and only come away with the header. I admire the audiogon community and assumed that even the casual reader on this site would have more insight than to judge a company on a single line question? I guess there are people like that. At the same time I don't think these are the type of customers that are looking at Ayre equipment (obviously an opinion). Regardless, in summary, as Theo said, I was concerned about my dealer who I hold a great deal of respect for and I wanted to see if other people had heard anything from there dealers about problems with the "new sales manager". I truly believe that Ayre's products are top notch and agree that Ayre is a "pillar of the audio community". Thanks again for the responses!
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