whats changed in audio & is it better


if you've been in the hobby long enough you must remember when there was very little choice for consumers as to what kind of gear was available for them to demo & what kind of service they were forced to accept & you will also remember when dealers shelves were full of trade in gear.

i truly believe that the web & audiogon have changed the way that manufacturers & dealers do business for the better but i also believe that it's made us more fickel about our gear as we now have a source for endless options of gear & a source to sell the gear were not pleased with.

the only thing i really miss about the old days before agon was getting to see & hear all the trade in gear that dealers had but other than that im glad to see things changing especially in the customer service area.

my question is this,has the introduction of the web & hi end changed the hobby for the better or worse in your eyes?

mike.
128x128bigjoe
My system is a hybrid of store-bought and internet-bought pieces. These forums are helpful as starting points, but the store is the only place to listen and audition, usually. One exception to this was the Odyssey Extreme monos, which were posted for sale by a member who lived in the adjoining city and could therefore be auditioned. I have mostly eschewed faith-based internet purchases for components, with the exception of a Rotel Preamp and Dodson DAC I bought, which turned out to be a fabulous purchase. I did purchase the Odyssey Tempest Extreme preamp directly, brand new, from Klaus, but only after a great experience with his amplifiers. Cables have been purchased mainly, but not exclusively, on the web.

I agree with Onhwy61 regarding the usefulness of consulting with a dealer for neophytes, but would add that if you are fortunate enough to have one or more great ones (like I have been), then the dealer is extremely helpful for the more advanced audiophile as well. It would not have been possible to assemble my current system without the help of Duane, a dealer. Wanting his store to remain in existence and prosper, I have made purchases there accordingly. I have not auditioned pieces in the store and then purchased identical units on the internet. Overall, the majority of my dollars were spent in brick and mortar stores, with the internet playing an important but nevertheless adjunctive role. For me, I think that was quicker, easier and smarter in the long run.

Things can look great on paper and be favorably reviewed, but sound horrible. I had such an experience once with respect to loudspeakers. The discordance between my trumped up expectations and the reality of the audition (I went to the company to listen) was astonishing, and in a very bad way. There's no way to learn this about any component of a sound system without listening for yourself. That requires a store, with smart, honest and helpful people, like Duane.
I think the disappearance of the stereo specialty salons is something that is disappointing and unfortunate, but inevitable.

I can vividly recall, years ago, some very impressive demonstrations I heard at local audio shops and talking about the latest amps, speakers, and other audio-related topics with salesfolk who were really into the hobby and who were true experts in putting together systems.

From the early AR acoustic suspension speakers, to Dahlquist DQ-10s, to the original Acoustat X, the Infinity Servo-Static 1As, and then the big Magneplanar models, I heard some really great demos -- and with my own familiar handful of recordings that I brought from home.

By using dealers for demo purposes only, and then going out and buying whereever the lowest price could be found, we (collectively) have sadly put many good, well-intentioned dealers out of business. The kinds of amazing demos I witnessed decades ago are a thing of the past.

The scant remaining dealers are forced to carry products that are either high-end, or from small niche companies. Most of the high-end stereo shops either closed, or went into mass-market (and upper-end) home theater products. No use trying to compete with the www, Best Buy, or Circuit City.

I understand that now, if you want to buy high-end, you can go to Best Buy and hear the fine Martin Logan electrostatics hooked up with zip cord to a Rotel receiver and a mid-fi CD player. Best of all, your expert salesman will be a pimpley-faced kid that uses an ipod or MP3 as his personal reference...all that with the crowded, noisey, kaotic ambiance of a mass-market superstore.

So while I think the NET is great for information purposes and for getting low prices on gear, I must confess I do miss some of those old stereo shops I used to frequent.

In particular, there was a shop called Hi-Fi Haven in New Brunswick, NJ, that always seemed to have the "hot" gear and had knowledgeable, enthusiastic salespeople who would patiently answer your questions and spend time with you, whether you bought from them or not. I have to confess that I was a bit upset to learn of their closing and to realize that some of their best, most knowledgeable salesmen had gone to work for mass-market, mid-fi chains. That was as big of a shame as it was a sign of the times.

I know there are still a few terrific dealers out there, but they are few and far between. If you do manage to get a great demo and savvy advice from one of the few competent audio shops left, then I would encourage you to buy some product and support that dealer instead of going home and combing the www for the best possible price.
wow howard,thanks & im glad i could be of help.

i also remember when owning a hi fi set up was important to people but now its like most younger people feel the need to keep busy outside of the home instead of any leisure time at home & music has turned into more of a time filler instead of an art form.

im not so sure though about the net killing off the dealers,i think its part of the reason but i think the main reason dealers have dropped like flies is how fast paced the newer generation is,they dont want to take the time to go & listen to a real hifi system when its so much faster to pop into a best buy & take home their purchase with them instead of waiting even if they are buying pure crap its instant gratification,i also think that most salesman have lost the ability to size up a customer.

dealers got me started in the hobby but the web got me much more interested .

mike.
The personal computer (a modern inconvenience) has changed the way we do business and our lives forever. I'm a tire kicker and much prefer to see, touch & hear a piece of audio gear before I buy it. Of course once you bring it home sometimes it didn't always sound quite as good as when it was heard at the showroom.

I believe that even dealerships that use to rely on mostly walkins are now having to rely more on the web to sell their gear, more coverage. In fact all members of Audiogon have become salesman in their own right. On the positive side, I feel that the web gives us far more choices and better deals but for the worst it lacks that hands-on personal touch. I can tell you one thing for sure, FedEx & UPS are laughing all the way to the bank.