How do they do it????????????

Yes this happens all the time in the US also. The box was dropped flush on one side. The impact was even on one full side which jars or shocks the contents inside without damaging the box. Has happen to me on both deliveries and shipments. No sign of box damage but the amps, speakers - whatever damaged.

If dropped a good distance the inside component really gets a quick jolt.

Bill

I shipped Meadowlark Blue Heron 2's in original heavy duty wooden crates, from Northern California to Vancouver, British Columbia. Customs did open them and in the process damaged a very expensive tweeter. The Audiogon buyer in Vancouver was brushed aside by customs folks and we had to split the cost of the repairs. Customs folks routinely open these boxes and are notoriously careless. I won't ship to Canada again.
Joe

I'm with you Joe, never again will I ship to Canada. Nothing against the Goner's of Canada but I'm not hanging around for strike three.
I do think Shandorne has a point on his drug smelling dogs.

you made a mistake. you shipped ups. 'nuff said. they have the highest damage rate in the industry. they are careless and hate canada as well.

UPS recently lost a flightcase insured for $7,000 that I shipped two-day air from Florida to NYC for eleven days. A lot of time on the phone revealed that they had failed to segregate the package in Florida as a high-value shipment, and also managed to not segregate it in any of the lost-package sections of their depots. In addition, the supervisor I first dealt with failed to initiate the company's standard lost package procedure, which was responsible for some of the delay. The website scanning information showed that the package was in their 43rd Street facility in Manhattan, but they informed me that the scanning information provided to customers, including arrival scans, is sometimes just projections -- their internal scanning information showed that it never left their air hub in Louisville. My notes show that I ended up speaking with six different people, none of whom was properly trained (I got a different story from every one of them) and each of whom was a dim bulb. I had my reasons for using them for this shipment, but will not do so again -- they were terrible at every step of the way and are clearly a garbage operation.