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UPS Tracking Question

I just purchased a new CDP. The seller gave me a tracking # and said it was shipped on Monday. I went into the UPS system today and the have an "electronic billing which does not indicate that the unit was picked up or dropped off" and there is no information as to its present location (if not still at the senders). Is this normal? Or should I do something?
newbee
rar1's avatar
rar1
1,769 posts
 
I have seen those types of status updates before. It means that UPS has picked up your package, but no routing information has been updated beyond that. Sounds like your unit is being delivered via UPS ground. What is the typical delivery time from your seller to your house? Cross country (Seattle to NYC) could be up to 9 days. If you are really nervous, contact the seller again ... otherwise it should sort itself out in two days or so.

Regards, Rich
eldarado
381 posts
 
Call UPS and get someone on the phone to give you all the details.
eldartford
4,262 posts
 
Not normal. UPS tracking works great for me.
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