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Aesthetix Io transformer noise

Calling Aesthetix Io owners. How normal is noise ( a constant buzzing sound) from the transformer in the power supply ? Should it be audible 5 ft away ? This is a new unit with barely 20 hrs on it.To hear anything from the transformers on my Parasound JC1s I have to put my ear up against the top plate and then only faintly audible. Experiences will be greatly appreciated.


rost
oddiofyl's avatar
oddiofyl
3,797 posts
 
That's outrageous that they sent it back after an upgrade worse than before and expected you to pay for additional repairs......It's not the first time I've heard of them doing that to customers.   Sorry to hear that ,  Asthetix is definitely a brand I would steer clear of.    


ebm
9,311 posts
 
This is a bad co and a worse unit i would dump it and get a unit from a good co.Good luck.

lalitk's avatar
lalitk
5,433 posts
 
OP, sorry to hear about your problems.  I had similar experience with Aesthetix, it took about month and a half to get a reply from the headman ~ Jim White.  Dropped the brand altogether and decided to go with Modwright Instruments.  

Dan Wright is a great guy, very knowledgeable and top notch customer service.  
rsf507
2,312 posts
 
Wow and people still buy this brand?  Buyer beware. 

albertporter's avatar
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albertporter
4,949 posts
 
After reading this I can only conclude Aesthetix must have changed a lot since I owned them.  My IO and Callisto were first rate and transformers were quiet.   Yes, finding superb, quiet tubes is tougher than ever especially if you love NOS variety.

Perhaps as long as they have been around these few posts represent only a few dissatisfied customers ?

I'm surprised Glenn and Jim White did not respond to complaint about noise.  I know there was a transformer update some years ago and if I recall it involved Mercury Magnetics transformers.
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