Aesthetix Io transformer noise

Calling Aesthetix Io owners. How normal is noise ( a constant buzzing sound) from the transformer in the power supply ? Should it be audible 5 ft away ? This is a new unit with barely 20 hrs on it.To hear anything from the transformers on my Parasound JC1s I have to put my ear up against the top plate and then only faintly audible. Experiences will be greatly appreciated.

OP, sorry to hear about your problems.  I had similar experience with Aesthetix, it took about month and a half to get a reply from the headman ~ Jim White.  Dropped the brand altogether and decided to go with Modwright Instruments.  

Dan Wright is a great guy, very knowledgeable and top notch customer service.  
After reading this I can only conclude Aesthetix must have changed a lot since I owned them.  My IO and Callisto were first rate and transformers were quiet.   Yes, finding superb, quiet tubes is tougher than ever especially if you love NOS variety.

Perhaps as long as they have been around these few posts represent only a few dissatisfied customers ?

I'm surprised Glenn and Jim White did not respond to complaint about noise.  I know there was a transformer update some years ago and if I recall it involved Mercury Magnetics transformers.
thnx to all.
have since contacted dealer and am waiting for response from Aesthetix; hoping to get this resolved asap because aside from the transformer noise and lack of full breakin, the unit already began to sound very promising.

rost, sorry to hear about your difficult experience and happy to hear your local dealer is helping you. I have a system with Aesthetix electronics and dealing with Jim White has always been a great experience.

I upgraded my Aesthetix Rhea to the Signature version and it came with a new warranty when the work was done. Maybe yours would have received an extended warranty as well.

Best of luck in resolving your problems.

Jim Perry