Tonyptony,
While you are correct about Harmon frequently, read always running the bill to the NTE limit, I must admit, they seem to do good work. A good friend of mine has the PAV/PDSD, and when after ten years or so the PAV develeoped a thermal problem. Harmon had him send both back (they wouldn't even accept just the PAV even though it was obviously the problem) They charged him ~$500 for the PAV and ~$800 (actuall total was $1350... can't rememeber which was more) BUT they replaced EVERY capacitor in both units, a new board in the PAV, new RCA connectors, new software, and new power supply.
He had asked me whether to buy a used one of return it, as it was a wash, he opted to return it, and now in hindsight, I think he made the right call. They also got all the work done in about a week, so a quick turnaround time to boot.
I have several Proceed pieces (HPA 2,3, PRE) and after his experience, am not worried about needing to send them back (should they ever go sour on me!)
Ken
While you are correct about Harmon frequently, read always running the bill to the NTE limit, I must admit, they seem to do good work. A good friend of mine has the PAV/PDSD, and when after ten years or so the PAV develeoped a thermal problem. Harmon had him send both back (they wouldn't even accept just the PAV even though it was obviously the problem) They charged him ~$500 for the PAV and ~$800 (actuall total was $1350... can't rememeber which was more) BUT they replaced EVERY capacitor in both units, a new board in the PAV, new RCA connectors, new software, and new power supply.
He had asked me whether to buy a used one of return it, as it was a wash, he opted to return it, and now in hindsight, I think he made the right call. They also got all the work done in about a week, so a quick turnaround time to boot.
I have several Proceed pieces (HPA 2,3, PRE) and after his experience, am not worried about needing to send them back (should they ever go sour on me!)
Ken