I just got my Audio Aero repaired by Digital Systems which is their authorized repair shop in austin Texas. I got it to them on a Monday and, after some extensive repairs, it was on it's way back to me by Wednesday evening. It was in the shop only two days.
Also, the labor charges were very honest and not at all like it chould have been considering the highly specialized service.
I was talking to my local dealer a while back and there were periods when there were delays getting the product but this seems to not be so much the case anymore.
At any rate, I couldn't more highly recommend Audio Aero's service on repairs. Being a very high-end product I do strongly suggest you double-box it with extra spacing as it really does not like to get bumped around more than it has to. I used 2-day Fedex, insured and with 'Fragile' tags all over the box.
Also, the labor charges were very honest and not at all like it chould have been considering the highly specialized service.
I was talking to my local dealer a while back and there were periods when there were delays getting the product but this seems to not be so much the case anymore.
At any rate, I couldn't more highly recommend Audio Aero's service on repairs. Being a very high-end product I do strongly suggest you double-box it with extra spacing as it really does not like to get bumped around more than it has to. I used 2-day Fedex, insured and with 'Fragile' tags all over the box.