So did you exchange, uograde?
Audio Technica MC: Rebuild, Exchange, Upgrade: I used the exchange, anybody else???
Audio Technica MC: Rebuild, Exchange, Upgrade: I used it, anybody else???
I bought my AT33PTG/II (new discounted price on eBay, seller from Japan).
Shipped it to Audio Technica USA when I estimated I had played over 500/under 1,000 hrs (still sounded great). They charge a small amount to check it for you.
They said it has some wear, could continue to use it, probably a few hundred more hours, OR, do a trade-in, buy a new one for less than half price, cost to inspect it applied to the price, free shipping.
btw, They didn't ask, it didn't matter where/when I bought it.
Done, thanks, anybody else used their program?????
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Rebuild, Exchange, Upgrade
How Does the Program Work?
Step 1
Contact your retailer from whom you originally purchased your cartridge. or Contact your A-T Excellence Retailer from whom you originally purchased your cartridge (for AT-ART series cartridges). List of A-T Excellence Retailers or Contact the Audio-Technica service department service@atus.com 330-686-2600 x2750 If utilizing your retailer, the retailer will facilitate the entire exchange. If contacting Audio-Technica directly, you will receive instructions on how to ship your cartridge and the Audio-Technica Service Department will validate the claim.
Step 2
Depending on the situation, the cartridge will either be: a. Rebuilt (for AT-ART1000 only) b. Exchanged for a brand-new cartridge (same model) at the reduced Exchange program price. c. Exchanged for a brand-new cartridge (upgraded model) at the reduced Upgrade program price.