While we are on the subject of streamers, I will say support, firmware, user interface are all of equal and high importance.
A "great" streamer with terrible support and mediocre user interface is not really that great
That’s why I like Aurender , they can remotely diagnose and install firmware. It’s a very good user experience. They usually do a really good job of handing software revisions.
I’ll use one of the current "hot" streamers as an example, the Eversolo DMP-A6. I set one up for my Dad last year and up until last week, all was well until about five days before it’s warranty was up . Their latest firmware update rendered USB inoperable with his McIntosh MA8950 . Pretty frustrating....
I reached out to Zidoo support, they were prompt but when I called them out they denied it could be possible although there are posts going back a year that describe USB not recognizing the DAC for some Chord and Mac owners.
I asked for previous firmware, they will not send it , just instructions on how to. Thanks ! Anyway , I said to them " if it’s not the latest firmware that caused it, must be hardware . " How do we initiate warranty repair ? That was about a week ago and they haven’t replied.....
Too bad because it’s not a bad streamer but It is no Aurender , or Innuos, or Aurilic.. Support is everything with a streamer .
Build quality is very high with all Aurender , they are tanks.