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Aurender N10 display issue

I took delivery of what appeared to be a flawless Aurender N10. I got everything situated and fired it up annnnd something is wrong with the display. The colors are out of whack. White is magenta, Blue is purple and the off-white color of the Luxman style meters is pink. What’s strange is when the unit boots up the font color is normal. I’m assuming the display is on it’s way out…I’m just hoping this isn’t a major repair. Anyone else experience this? 
 

 

128x128jl1ny
jl1ny's avatar
jl1ny OP
419 posts
 

@hgeifman

yes Sir, that was my 1st step. I’m also interested in getting some end user information. Google turned up nothing on the topic.

david_ten
5,480 posts
 

Probably detransitioning. : )

deadhead1000's avatar
deadhead1000
714 posts
 

I have never had the problem on my Aurender, the colors match the album covers. I would also ask Aurender, they have been very helpful to me on other questions I had. One idea, it sounds as if when it gets warmed up it starts to act up. Do you have it in a cabinet that does not allow it to get air and therefore gets too warm? Heat can cause trouble for certain types of displays.

jl1ny's avatar
jl1ny OP
419 posts
 

@deadhead1000 

No ventilation issues whatsoever, rack is open on all sides. The issue was discovered upon it’s 1st power-up. My dealer supposedly tests and certifies preowned gear, so I’m scratching my head about how this could have passed inspection. 

hgeifman
2,242 posts
 

@jl1ny, The display colors on my Aurender N20 are correct and I have no issues.  

As you noted above, I suggest you return the unit to your retailer and have him check the unit.  I also suggested above that you send Aurender a Remote Support request describing your display issues.   Please keep us posted.  Thanks.

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