2. misc-audio
  3. 192859-1980

Beware - FedEx Drivers are forging signatures for delivery confirmation

In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.

It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.

Things are getting worse and worse these days!

mekong56
thecarpathian's avatar
thecarpathian
4,947 posts
 

Don't even get get me started on Kilimanjaro!

What I meant, smart apple, is if you're in or in close proximity to a major city, service is probably much worse than in a laid back, less stress rural setting where time is not such a constraint.

Example; Setting- Ritzy, ocean front private community in Connecticut I was in and witnessed with my own eyeballs yesterday. FedEx guy pulls up to house with two big boxes. Knocks on door and is greeted by an elderly lady. She says hello to him by name, they chat a bit, and he brings the boxes inside for her. Comes back out a couple minutes later, with the lady smiling and waving as he drives away. Try getting that kind of service on Mount Whitney! She probably gave him a hundred dollar bill, but that's beside the point.

helomech
1,740 posts
 

They have been doing this ever since Covid. If you are really worried about a packages security, you must opt to have it held for pickup at a Fed Ex location/store. 

grislybutter
3,539 posts
 

don't let my mind going @thecarpathian what FedEx guy was doing inside. I would not want to arrive the time he exits my house when my wife is home devil

thecarpathian's avatar
thecarpathian
4,947 posts
 

Really don't think anything went on, that old bat could have been Abe Lincoln's prom date.

nonoise's avatar
nonoise
10,974 posts
 

I just had a FedEx delivery for a new office/computer chair and it went flawlessly. Big box, 35# chair, up on the 2nd floor and I sat at my computer not 20' from an open door and didn't hear a thing. He even cleared the front security gate without having to ring me to let him in (those with regular routes know the codes).

It came from NY in 4 days and I live in a dense city. I've had hit and miss with them but it's mostly been hits. Same goes for UPS and USPS. 

All the best,
Nonoise

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