Beware - FedEx Drivers are forging signatures for delivery confirmation


In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.

It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.

Things are getting worse and worse these days!

mekong56

don't let my mind going @thecarpathian what FedEx guy was doing inside. I would not want to arrive the time he exits my house when my wife is home devil

Really don't think anything went on, that old bat could have been Abe Lincoln's prom date.

I just had a FedEx delivery for a new office/computer chair and it went flawlessly. Big box, 35# chair, up on the 2nd floor and I sat at my computer not 20' from an open door and didn't hear a thing. He even cleared the front security gate without having to ring me to let him in (those with regular routes know the codes).

It came from NY in 4 days and I live in a dense city. I've had hit and miss with them but it's mostly been hits. Same goes for UPS and USPS. 

All the best,
Nonoise

Regarding the debate as to whether Fedex drivers are Fedex employees or independent contractors, they are NOT Fedex employees.  I work for a state Department of Labor that was tied up for years with the issue.  Amazon has now been using the same strategy, and here is the history.  Note that the EXPRESS drivers remain direct Fedex employees as far as I know, so this only affects the Ground/Home drivers.

Fedex began treating Ground drivers as independent contractors (there was no Fedex Home at the time).  After a time, some sued to be employees and some applied for unemployment (when needed).  A lot of states started saying they were employees, and Fedex started losing quite a bit.

Their next strategy was to tell groups of them to form partnerships (or multi-member LLCs), such that they tried to say the "companies" was not reliant on single routes for revenue.  In the case where one person lost his/her route, the "company" continued to earn revenue.  They still lost here and there because of a concept called "setting aside the entity."  In other words, sole-proprietorships under tax and torte law make the individual and company one and the same, so it's easy to "set the entity aside" and say the person is working for Fedex.  A partnership is kind of like multiple sole-proprietorships stuck together (setting aside "joint ventures").

Fedex then told these people, operating as multi-member LLCs/partnerships to form CORPORATIONS.  As a corporation, it is a completely separate entity from the individual, so anyone working for the corp is technically an employee of the corp, including officers (who in this case would likely be the only shareholders as well).  As employees of the corp, their wages are reported by the corp for income, unemployment, etc. taxes.  One of the catches of that, though, is that in most states, as officers of the corp, they will be unlikely to receive unemployment benefits.

Unlike dealing with a sole-prop or partnership, where the company and person is the same, a corporation is a whole different beast, tax wise and torte wise, which is what gives it the extra protective aspects because of that separation.  It's easier for the IRS, etc., to say "this person(s)," operating as "this company(ies)" is/are your employees because the business can be construed as a person.  A corp, because by nature is "SEPARATE" from the person cannot be considered the same.

Now they win.

Worked for Fedex in various capacities  for 20 years. Retired in 2004. Back when I started in 1984 Fedex standards were very high. Over  the span of years I could see the decline in the type of workers willing to do the work in a professional manner. It was harder and harder to find good people. The biggest problem. Drugs. You could not have a drug conviction on your record. These days they hire almost anyone willing to work or are able to pass the courier test. Even after attending courier school they still failed. Falsifying any document or signature was a termination offense or finding drugs in your system. The best way to handle a courier issue is to call the shipper and have them deal with customer service. Most of the time when you call customer  service you get a non native English speaker. That wasn't the case in my day.