A number of people have noticed this incl myself. I just pinched the metal top portion of the cable connector down a tiny bit to force a tighter connection.
@imaninatural I assume when you say "I am getting a signal" that means you are using usb out to an outboard DAC and it works (plays music).. I ask because I've heard mixed reports that the update is out allowing the Node to be used this way.
Also assuming that you are using usb out to a DAC, have you compared SC to a spdif connection? What usb cable(s} are you using or tried. Noticed any difference in cables?
Thanks for your help..
@marco1 @kw6 Yes, I am using the USB out to an external DAC. The signal seems just fine. It just seems weird that the plug does not insert fully. I upgraded from a freebie USB cable to a ViaBlue cable. Neither cable seated fully, but does not seem to affect the sound. It's a minor issue, but wondered if it was normal.