2. digital
  3. 161950-76845

BlueSound Stinks(!), anyone?

I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman
Ag insider logo xs@2x
jallan
303 posts
 
My Bluesound Node has been bulletproof. Zero issues m very stable, control with iPhone or iPad. I also connected it with Ethernet cable.
billzame
69 posts
 
My Node 2i was very buggy for the first 2 days (literally).  By the 3rd day, it had upgraded itself twice and since then I have had no problems (except network problems -- my LAN is very stable; my connection to the internet is not.)  When I read comments about other streamers at  similar price point, I read a lot of complaints about whatever App that streamer uses, so problems are not unique to BluOS.
cabfiend
3 posts
 
don't give up.... do your research and test it.  Investment of time will yield quality of sound and longer term happiness!  It is a wonderful piece of gear for the price, and the quality is outstanding once you are all set....
anotherbob's avatar
Ag insider logo xs@2x
anotherbob
344 posts
 
I had a 2i and had zero problems, but as many have said, find a way to connect via Ethernet cable either directly or via an extender/mesh/etc.  I now have a NAD M33 that also uses Blusound and it too works perfectly with apps on my Android phone and my iPad Pro tablet.  Good luck.
mwinkc
368 posts
 
My Node 2i has worked great from day 1.
It's connected to a gigabyte switch with cat7 cable (yeah, I know cat8 is available now).
My devices include Windows 10 and Android OS, so I can't comment on the Apple iterations. Since the Node 2i does the streaming over wired ethernet, it doesn't really matter what handheld device I used to control it.
Lack of documentation was my peeve at first, but it was easy & intuitive to set up and it just works...any and all the time. The BlueOS app has support for a vast number of internet radio stations and streaming services and, it has it's own sleep timer, which allows me to stream at bedtime without waking up to music playing on my class A/AB system all night.
The Pulse 2i powered, BlueOS speaker is better than my Harman Kardon Onyx 4 and it syncs perfectly with my main system...so music can be playing wirelessly in the kitchen, etc, with no annoying time delay.
That said, the pulse is OK for a remote wireless speaker... not even near-critical listening.
Had the Node 2i for a year now and I consider it to be a great addition to my system.

More to discover