I need to retube my amp and I'm having trouble deciding whether I should buy my tubes from Audio Research or buy them on the open market. If you have any experience with this I'd appreciate your help.
what it seems you're paying extra for is their implied warranty to fix the amp - tube suppliers such as tubedepot (not affliated other than as a customer) offer 90 day warranties on the tubes as well
The advantage to buying ARC tubes include the 90day warranty, the fact that they have been burned in at voltage for 24hrs. so bias drifting is minimized, and are matched to the amp you need them for i.e. the biasing window of adjustment is optimized.
I had an amp sent to ARC for repair. The work was under warranty but they would not do the work unless they could re-tube it. They made $500 off a $.05 resistor.
I get that they don't want problems that bad tubes could cause but that was not cheap. Can't complain too much because I love the sound and quality, just beware that this can happen.
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