Send it to Soundsmith. Benz doesnt do rebuilds anymore, only tradein/trade up. Not sure if you can even use it for trade up/in since its been modified by Cardas. If the suspension is shot, and Benz won't allow trade on it your going to have to get a new cartridge. Good news is Soundsmith does great work with one year warranty.
Cardas Phono Cartridge
A while back I purchased a Rega P9 table that came with a Cardas Ruby cartridge. I didn't know how much use was on the cartridge but it sounds great and is a much nicer cartridge then any I had used in the past. This is really an expensive cartridge and I'm wondering how to know when it should be repaired? Where do you send such a cartridge to be repaired once it is worn? Thanks for any input that anyone can offer on this. I know that it can be rebuilt by Sound Smith but that's not quite the same is repaired by Benz and I saw they don't offer that service any more.
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