@craig : Thank you for trying to help me. I don't want to derail this thread so I won't go into details, but the reassurance I was looking for (about future availability of parts) couldn't have come from anywhere else but the producer. I am E.U. based, by the way. I've given up and I'm pretty happy with my current setup. Thanks anyway!
Dynaudio customer service ignoring me
Has anyone else tried ordering directly from Dynaudio? I'm trying to order woofers directly from them as they're they OEM and no one else sells an equivalent speaker. I've been trying to get these for almost a year now and start off communicating pretty consistently.. Then I gave them the thumbs up to move forward and crickets! I've called both sales guys, left voicemails, emails etc. I got one random response about 3 months ago just saying supply chain issues etc. I'm about to spend thousands of $ here and get zero attention.
Is this a common complaint among Dynaudio and their sales support?
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- 27 posts total
- 27 posts total