Fedex Customs problem

We send a lot of shipments to US from UK and FedEx are by far the most reliable and quickest service we’ve used. We also deal with returns and as long as you mark it for return or repair, with country of origin UK, then you should not pay any import duty or taxes on the return. This does require sme to do the same when they book the return. US import duty/ sales tax threshold is around $800, so on purchases costing less than this you shouldn’t pay any import or sales tax, but over this and you will. If is over it is also important the company sending from the UK uses the correct harmonisation product code, if it’s not Included the package will likely be held at us customs. This is the same no matter which courier company you use. 

As I say check with sme that they are declaring the shipment correctly and you shouldn’t have a problem or incurr any fees

Same thing happened to me. I bought a Clayton S-40 amp with the Clayton M-200 transformer from HIFI ART in Canada and I had to fill out the form.

To me it was actually very simple with not a lot of questions that the Biden administration put it in as another step in shipping or receiving something out of country.

It was just annoying cause you had to call the provided number for them to send you the form to release your items, and of course shipping was delayed 2 to 3 days.   

The best work around for this is to find a local dealer and use them to ship. Dealer to dealer is not going to be over analyzed. Anything going to an individual will be questioned for circumventing import taxes and counterfeit items. Plus a dealer has a profile in the system to fast track through customs.

The package is being delayed at the Memphis, TN, Fedex office. A few minutes ago I filled a CBP 5106 form and mailed it to Fedex.

That’s odd, as they sent me the form electronically and the system was set up so I could send it back  electronically all in the same ’live or hot’ email sent to me.

The best work around for this is to find a local dealer and use them to ship. Dealer to dealer is not going to be over analyzed.

That maybe true, but if someone from out of the US and this Canadian dealer has shipped a ton of gear to the US before without issue. I think because this is new or should I say a reinstituted program that the problems arose.

Don't know if it matters but I'm in Miami.

I have purchased items in Australia, sent via DHL, retained at customs, I asked DHL for status since shipment was received but not delivered, they asked me to fill a firm, opened a case, after 7 days called them and they said customs were about to send the item back to Australia, escalated the case and finally got the item delivered along with a 220 fee from customs for holding the equipment.

With UPS, items from Japan, retained at customs and got another bill from them

I suspect it is not DHL or UPS or FedEx but customs of your specific area