Frustrated McIntosh Owner

Personally, I would let the order stand and try out a few other brands from your dealer while you are waiting.

Given the proper item (Audio Research?) you might just decide that there are products out there that YOU like better IN YOUR ROOM, of course.

What else have you got to do?

I would be surprised if most retail shops were not swamped with requests for demo-ing gear right now.  If I still had my shop, I would be reaching out to all my customers to see if there was something on my shelves that they would be interested in trying out in their room.  As a business owner, you have to FIND the business and this is a good time to be doing that, IMO.

Cheers!

@glupson ah lol missed that.

I have not run into this issue with McIntosh.  I communicate directly with a few McIntosh folks via email and it is always a great and timely exchange. My dealer Also doesn’t have any trouble getting products I order or getting intel.  

But folks are correct, no doubt COVID has an impact on the product production, plus I understand the trade war with China and corresponding tariffs have resulted in some earth metal (or whatever they are called) being in short supply.

What also happens is that some of these ladies that have been making McIntosh products for 30 years are slowing down.  Frankly, that is one of the reasons I like McIntosh (aside from the sound).  I like that they are committed to their people and their people are committed to the equipment.  Did you know that one lady makes all the new 901s? 

Anyway, don’t give up.  You’ll be happy when everything arrives and is set up.  I’ve been trying to find a new refrigerator and it is next to impossible these days.

It's very simple Covid-19 shut most factories down for a month or more: The global supply chain has been disrupted: Mac is assembled in the USA from foreign and domestic parts. So there is most likely a part that they can't get so they won't commit to a delivery date. I purchased The C1100-D1100 and MC 462 2 years ago and it over a month to get everything. So long delivery times are normal if there is no stock at the factory. Try and purchase a necessity item like refrigerator and most are backorder into Nov or longer. When I purchased my system. I was torn between the 611's & the c2600 vs c1100/d1100 and MC462 & I went with the latter. Given my room size and speakers, I determined the 611's were an unnecessary expense. My feeling was the better front end investment was the way to go for me. I don't know what speakers you have or how big your room is so the 611's might be a worthy upgrade. My advice is if you still have your 462 is to enjoy it and wait for the 611's If you cancel and oder again, you will be pushed back to end of the line again. If you traded it in and now you don't have an amp, maybe your dealer will let you purchase a loaner.

McIntosh publishes a monthly inventory update that is delivered to dealers.  It’s short on specific production dates but does give some projected timelines on backordered items...so they are at least trying to give customers, via their dealers, realistic expectations.  Their mantra is: It’s worth the wait.
We deal with other companies who give us nothing but “when we have it we’ll let you know”.