GMA Europa discontinued?

a manufacturer that cares about customer satisfaction more than profits

Surely you mean that, for GMA, the path to profits is through customer satisfaction (which is laudable, rare these days and refreshing on the rare occasions when someone DOES bend over backwards for the customer)?
Surely we're not taxing Mr Johnson with being a bad businessman :)
Cheers

Songwriter, if GMA equaled B&W (just an example) in sales, perhaps Roy wouldn't be responding threads here in Audiogon. BTW, he doesn't have time to reply emails due to his enormous workload, but he indeed has time to visit Audiogon and find this thread and post the detailed explanation above (maybe because he felt exposed in front of many people?). If I were him, I'd spend the "free time" responding to those emails rather than visiting Audiogon.

Abruce & nathangor... instead of speculating on Roy's intentions, marketing motives or the like I would encourage you to give Roy a call and talk to him personally. I've spoken to Roy several times on the phone, the first time when he called me after I sent him an inquiring email. Roy is one of the good guys in this industry and I challenge you to find someone more willing to discuss his design philosophy, the industry and music in general. This man is truly passionate about what he does and more importantly he knows what the hell he's doing. Roy's designs are rooted in math and science as well as years of experience in the music recording industry. He can tell you more about microphone set-ups than you'll ever want to know.

Put yourself in his position and try to see if this makes sense. You are busting your rump trying to fulfill orders and a customer or friend calls and tells you someone on Audiogon is wondering whether your product has been discontinued. Do you spend 3 hours answering individual emails or take 5 minutes to write a blanket response to the entire market on Audiogon? Now which makes more sense to you?

Man, we live in a very cynical world these days!

Dawgbyte, it wouldn't take 3 hours but the same 5 minutes to write the blanket response to all people who emailed, that is, in just one email. I'm not sure if all of them will ever see this thread. Some of them might not even know about Audiogon. If you were one of these persons (that don't know about this forum), wouldn't you be disappointed for not receiving any kind of response?

Nathan, this is your first post in Audiogon, as far as I can tell. Are the rest of your posts going to be sniping, or do you plan to contribute something ?

Roy spent 10-15 minutes discussing Europas, music, my amp, my listening room, the height of my chair etc last week. I have yet to hear his speakers, but I've got to be thankful for a guy who's not only willing, but happy to do that for a potential customer of his entry-level product.