2. digital
  3. 190889-138892

Help - is Krell dead?

Hoping to get some cues from other owners. I have an older Krell KAV 280 CD Player that I really like. I am moving to Europe and tried to contact Krell to see if it can be switched to 220v (it is already 50/60hz). (Yes, i could buy a step-down transformer but i prefer converting it internally). No one picks up phones, the voicemail to some guy called Tim Rogers is full. Emails to servcie go unresponded. Does anyone know if there is some way to contact Krell? Dealers I have tried in NJ are also unable to help.....it is so strange. Many thanks for any help.

musicmatters1206
jafant's avatar
jafant
19,375 posts
 

Krell died after Dan departed.

 

Happy Listening!

rwwear
2,866 posts
 

Dan put Krell out of business the first time with his lavish spending according to past employees.

hiend2's avatar
hiend2
400 posts
 

Steve Lecrone has a 10-11 month back log.

If you want hie service call him to be put on the que

hiend2's avatar
hiend2
400 posts
 

I have a Pair of mono block Krells down at Steve Meyer for an alignment.

I was "Floored" By the collection of units they are working on, the Big Stuff

Unreal place!

jsd52756
427 posts
 

As I noted in the other Krell post, I have my amp there for caps/service.  When I spoke with the service rep prior to shipping the unit, he quoted 10-12 weeks.  Which (being in aerospace) I took as 14-16 weeks, maybe.  I shipped the unit in April and received the repair estimate in mid July.  I didn't ask the time frame for the service.  

When the folks get back to the facility and advise me what's up I will post again to advise.  Seems some posters are sure quick to toss in the towel.  Hoping the best for the family and the wonderful audio legacy they have built.

-John

More to discover