Help - is Krell dead?


Hoping to get some cues from other owners. I have an older Krell KAV 280 CD Player that I really like. I am moving to Europe and tried to contact Krell to see if it can be switched to 220v (it is already 50/60hz). (Yes, i could buy a step-down transformer but i prefer converting it internally). No one picks up phones, the voicemail to some guy called Tim Rogers is full. Emails to servcie go unresponded. Does anyone know if there is some way to contact Krell? Dealers I have tried in NJ are also unable to help.....it is so strange. Many thanks for any help.

musicmatters1206

Steve Lecrone has a 10-11 month back log.

If you want hie service call him to be put on the que

I have a Pair of mono block Krells down at Steve Meyer for an alignment.

I was "Floored" By the collection of units they are working on, the Big Stuff

Unreal place!

As I noted in the other Krell post, I have my amp there for caps/service.  When I spoke with the service rep prior to shipping the unit, he quoted 10-12 weeks.  Which (being in aerospace) I took as 14-16 weeks, maybe.  I shipped the unit in April and received the repair estimate in mid July.  I didn't ask the time frame for the service.  

When the folks get back to the facility and advise me what's up I will post again to advise.  Seems some posters are sure quick to toss in the towel.  Hoping the best for the family and the wonderful audio legacy they have built.

-John

Ive been trying to contact anyone at Krell since middle of June 2024 it’s now middle of August. I’ve had no luck. Like the previous person that posted I. Just want to change my 403 from 240v to 120v. It’s a US unit that was 120v and the previous owner had Krell change it to 240v. I’m in the US too so just need the voltage changed. If it’s as simple as moving some dip switches inside the unit could someone tell me which ones to move and to what position? Thanks for anyone who could tell me. 

@rggii 

see the chain above. You need to go to 2 2 1. Sorry i have injured my hand and cant type a lot