How do you change the battery in an ARC LS28 remote?

I've done searches on the Internet and have emailed ARC twice with no reply. The website says the faceplate is held on by magnets. There are no screws. How do I get in this remote? Thanks


It still didn't show them using the suction cup. You can see it on the bench. I'm telling you that face plate doesn't come out easy.

Actually it comes off really easily. I sent an email to the service center last night and they responded within the hour to tell me someone would get in touch soon to solve the problem. They did and the cover comes off with a little suction cup that was supplied with the remote. It just takes a second and it pops right off. Then you just change batteries reassemble and that's it. It takes about a minute. Great system.

I went up in the attic to retrieve the box and inside was the suction cup and instructions on how to change the battery. I never cease to amaze myself.....LOL

Dear Elliott

Summary: Hello Elliott,

The easiest way to open the remote control to access the battery is with a suction cup. We include one in the box with the remote control for convenience.

Thank you,

Kalvin Dahl
Audio Research Customer Service


Request sent to Audio Research Customer Support:

From Audio Research : First Name: elliott
Last Name: newcomb
Location: United States
Tel: 9083471377

Subject: how to replace battery in remote control

Message Body:
You say remote control top face plate is 'held on by magnets'.

How do you open it to change the battery?

thanks, Elliott

tonearm photos above got posted in the wrong discussion, I must have been delirious