The responses above vary so much between “the power utility will do nothing so long as you have electric service” to “the power company will really help you with testing and equipment changes to arrive at a high quality of electric service.” So, it really varies that much from one locale to another, and it is the luck of the draw what assistance you will get?
My experience (not particular to electric service or its affect on sound quality) is that the utility always wants me to have a professional check and repair problems within the home first before the utility will send anyone out. The technician, having checked a few things, says “I checked the box and your outlets, so if you are still having problems you will need to call the utility . . . Just what are you trying to do? . . . Oh, I don’t know about that. I just verify that you have electric service and you do.”
My experience (not particular to electric service or its affect on sound quality) is that the utility always wants me to have a professional check and repair problems within the home first before the utility will send anyone out. The technician, having checked a few things, says “I checked the box and your outlets, so if you are still having problems you will need to call the utility . . . Just what are you trying to do? . . . Oh, I don’t know about that. I just verify that you have electric service and you do.”