daveyf
Did they mean "cannot" - perhaps because the connector can’t accommodate the thickness of your cable?
Or did they simply mean they will not perform the service?
If the latter, I suggest you contact your dealer for assistance. That’s what they’re for.
Nordost told me they cannot re-terminate my phono cable with a DIN connector.That’s rather odd.
Did they mean "cannot" - perhaps because the connector can’t accommodate the thickness of your cable?
Or did they simply mean they will not perform the service?
If the latter, I suggest you contact your dealer for assistance. That’s what they’re for.