Interesting Fed Ex encounter...


So I was offered to do a little review on some Fritz Carreras last month and it was time to send them back.  I’m stuck at home with a broken leg so Fritz was kind enough to have Fed Ex pick them up at my home.  So, I had them all boxed up and ready to go on Tuesday. Fed Ex comes to the door and I have him come in and grab the box (he did not know what was in the box, just a plain u haul box).  I didn’t even think to ask if I had to sign or if I could get a receipt (mistake on my part no doubt).  Just me snapping a pic or taking a video would have been smart.  Fast forward to today (Friday) and apparently Fed Ex says they came on Tuesday, no one was home, so they came back Wednesday; no one home again so they cancelled the pick up.    Interestingly, fed ex did come back Wednesday and Mom answers the door and informs the Fed Ex gentleman that the package was picked up Tuesday.  The gentleman responds “hmmm, I was off Tuesday”.  
So as of today, Fed Ex apparently has no record of anything being picked up.  Well crap, I’m freaking out, Fritz is concerned obviously and I’m at a loss.  So I start texting all my neighbors to see if anyone has something on camera and sure enough, my neighbor 2 doors down has time stamped video of fed ex pulling up, coming to my door and then struggling to carry the large, 65 pound box back to his truck...  

My neighbor forwarded me the video which I forwarded to Fritz...

My advice is to not let this happen to you and mg question is where do I go from here?

What a mess!
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Heaudio123, great advice about having them scan it into the system right in front of you 👍
Update on the shipping snafu. If you have a FedEx account they have a service where you can arrange a "call tag" where they will pickup a package and print the shipping label on the truck. Apparently the pickup driver didn't do this and somehow the speakers got shipped back to me in California instead of sending them to Georgia where they were supposed to go. I will ship them out tomorrow to Andy who bought the review pair to so everything worked out OK. Thanks. Fritz Heiler   FritzSpeakers

BTW- I've used the call tag thing many times when getting back speakers from reviewers and when I buy gear from people.  First time I ever had a problem.
Call tags are for return shipping. Makes sense. I usually ship customers the paper work as I am shipping cross-border so much it just makes more sense.
Glad to hear good new ! Thank god it didn’t get loss ! Can’t wait to see them !
Fritz called a little while ago and updated me... whew.

I will sleep better tonight knowing that they will be going to their new owner soon.

@alt4love, you are in for a treat!  Take care of them and enjoy them. I definitely got attached to them and want them to go to a good home.  Please update us with your impressions of them on my review that I did on them.

here the link to the review...


https://forum.audiogon.com/discussions/fitz-carrera-be