Issue with Krell KSA-250


Hello-

It's been a minute since I've been on the forums here, but I'm glad they are still around!

I am the second owner of a Krell KSA-250 amplifier. For the past 10 years it hasn't given me any problems. Then today, when I turned it on, it emitted a rather loud buzzing sound. This wasn't coming from the speakers (like a ground loop hum), this was a very startling almost "mechanical" buzz sound. The buzz does not stop until I turn the unit off.

I'm not sure where to start. I called my local audio repair store, but they don't work on Krell. They suggested I contact Krell, which is my next step, but seeing as I'd have to freight this for it to be repaired, I'm hoping someone here might shed some light on what's happening. I've made a short 15-second video of the issue, but I don't think I can upload it here. I'm happy to provide it though.

Any thoughts you might have would be appreciated.

Thanks,

Blake

blakeh
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What I would first start to look for:

Check for DC at the wall outlet. Check if the transformer cover can be moved by hand, if so then look at the bolts holding down the cover. Remove the cover and see if the rubber or elastomer bushing is still intact.

That is a 60hz buzz so it’s an AC issue, and it’s either the transformer or the soft start relay coil (those are the only two ac inductors I can think of). If it’s the transformer, then it’s probably the bridge rectifier has an open diode and only 60 hz is getting to the secondary instead of 120hz. If it’s the relay, then its probably a shorted rectifier diode, sending ac instead of dc to the coil and causing the contacts to chatter.

OP, very common issue with this series of amps. My buddy had the kinda rare KSA-250s and he had it repaired for the same issue like 3-4 times in a 10yr period. You could look at George Meyer but they may be backed up as well - https://www.georgemeyer-av.com/

Thanks for all the advice! I ended up taking it into Stereo Rehab in Chicago and the experience could not have been better! Casper obviously knows what he's talking about. Turns out it is a front relay. No problems with the caps or transformer. He took me through the whole unit, explained what was happening and gave me a reasonable estimate to fix it (cheaper than I thought it would be). Just an all around great experience. I should have it back in about four weeks.

Thanks,

Blake

@blakeh Good to see that You already have found the problem. I am late answering but I can give some info. I have several KSA 150 and KSA 250. What 9 times out of 10 goes wrong with them the is the sofstartcard that sits right behind the front cover. Someone mentioned the 700 Ohm resistors next to caps. That was almost right but it is not caps. Krell did a design flaw and placed two big 700 Ohm resistors on the softstartcard just besides the two Omron relays that have plastic covers. What happen is that the resistors get so hot that the plastic relaycovers melt and finally destroys the relays. You are lucky if it is the only problem Your amp has! It seems so because You have been wise enough not to start the amp again. If one forces the amp to start with faulty relays next (it is doable....)  what will happen is that the small trafo on the softstartcard will burn taking other components with it to. That is serious trouble! Those trafos are extremely hard ,if not impossible, to find. To avoid this problem in the future there is a modification I have made on all my KSA 150 and 250 amps (not S series) and it is to upgrade the two 700 Ohm resistors to Vishays with aluminium covers with small cooling fins and mount them on the back of the thick frontplate. You only have to drill two small holes gor each resistor and four small screws to attach them. DO NOT DRILL TO DEEP so You drill through the fronplate. The resistors are available at Mouser. They are quite expensive but is is small, well invested money in Your wonderful amp and You will never have the problem with overhetd softstartcard again! I have had no problems with my 7 modified KSA 150 and 250 since I made the mod. Tell Your tech to do it for You while the amp is disassembled. Good luck!