Kondo Overture PM2i - buzzing noise from transformer


Hi to all, 

could anybody please share their experience with Kondo amplifiers concerning noise from transformer.

I experience a little (but disturbing) buzzing sound coming directly from the left transformer of my Kondo Overture amplifier (no noise through the speakers, but directly from the transformer itself).

In a quiet room and when listening at very low volume, you can hear the buzzing noise at the seating position 2-3 meters away from the amp...

Thanks in advance for sharing any experience with Kondo amplifiers.

Best
Robert

128x128robchrou

Well yeah, they were very helpful but in the end, their and also my conclusion was, that because the measured buzz/hum noise is within their specification and even lower than the buzz of their reference Overture in factory. The CEO himself took care of measuring and provided a photo of measured result. The buzz is supposed to be normal. For me the solution is to sell the amp or to but it in a sideboard with enough ventilation to reduce or eliminate buzz at listening position at very low volume. I must add, that my listening room is very quiet at 26 dB noise level. iPhone put directly on transformer resulted in 32,6 dB and at listening position there was measured only 1 dB higher noise level 🤷🏼‍♂️. 

Oh, I thought you bought the amp from Overture Audio.  My mistake.  Who did you buy it from?

So call your dealer. I cannot tell you how many times I see this. People have issues with equipment and they don’t contact the dealer.  Dealers make big margins on these items and part of that goes to customer service. I cannot believe that any dealer would not take very good care of a Kondo customer.