Loud pop/screech when powering on amp


Hello All,

 

I have an Audio Refinement Multi 5. I just bought her used in pristine condition a couple months ago. I get a loud pop when I turn it on. But the last couple of days there's almost like a weird screeching sound right after the pop . Everything sounds. fine when I play music/movies, but I'm a little concerned if this is a bad sign. I'm also a little concerned if this is harming my speaks. I have had other amps that pop and I know this is normal. I always turn her on last and turn her off first and volume is always low when powering on and off. I only use the power button in the front when done for the night. I have not turned the main power button off since connecting her. I have a Shunyata power cable plugged directly into the wall on the amp. I have an Audioquest Powerquest 303, should I maybe try plugging the amp into that, would that help? I also did turn off the main power switch on the back this morning and will try when I get home to see if this helps when I power her up...

 

Thanks in advance for any advice...

 

Best Regards...

kingbr

Regarding the red dot, this is from the manual…

“For best sonic results, correct orientation of the AC plug is important. The prong with the red dot should be connected to the "hot" connection of your wall socket.”

Maybe it’s a Euro thing or something.  If you end up needing service maybe reach out to member bigkidz as I think he does repairs.  

Thanks so much @soix! Never saw this in the manual and never heard of this? But again the Shunyata cord plugs in the same way as the stock cord, no?

Any idea how I could contact bigkidz?

I think bigkidz is based in New Jersey, isn't he?  That would almost be in road trip range from New Hampshire.

Thanks @noromance and indeed @immatthewj NJ is road trip from NH😊!

@bigkidz if you’re available any chance you’d be interested in a 5 channel amp checkup/repair?