Lyra Kleos Repair

My sweater got hung on the stylus and I bent the cantilever on my Kleos, It will play through both channels, but it's very distorted and sounds nasty. Has anyone had repairs done on newer Lyra, and who should do it?

Thanks

mdp01-30-2016 9:11pm

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ebm Details Discussions Posts This discussion Message User 9,311 posts 01-30-2016 at 09:41pm Copy Comment URL Report Comment Edit Delete Send it to the co and don't wear sweaters when playing your system.
stringreen Details Discussions Posts This discussion Message User 6,463 posts 01-30-2016 at 10:02pm Copy Comment URL Report Comment Edit Delete Lyra...none other or it will come back a nonLyra
mofimadness Details Discussions Posts This discussion Message User 4,982 posts 01-31-2016 at 12:05am Copy Comment URL Report Comment Edit Delete Contact Alasdair Patrick (Apatrick@audioquest.com) and he will take care of you. Great guy and Audioquest is a wonderful company to deal with, along with Lyra, of course. Audioquest will email you a RMA form to fill out you email it back. They will then send you all the info needed to return it to them and they will forward it on to Lyra in Japan. Mine took about 7 weeks from start to finish.
mdp OP Details Discussions Posts This discussion Message User 34 posts 01-31-2016 at 11:30am Copy Comment URL Report Comment Edit Delete Thank you very much mofimadness!! I will do so immediately.
franklapdog Details Discussions Posts This discussion Message User 103 posts 01-31-2016 at 11:33am Copy Comment URL Report Comment Edit Delete More affordable solution is to contact Soundsmith and let Peter Linderman do his magic.Takes about two months to get it back and good as new.Ask me how I know.

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