2. amps-preamps
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Made in Canada conundrum

We all know that some of the very best audio equipment is made in Canada. Some of these legendary companies don't have service facilities in the USA, so if it breaks,like mine did, you send it back to Canada. I just experienced this: Promised about 2 weeks turn-around time, but we're going on 2 months and it's still at Customs in Canada, who are waiting to clear it, having charged me tax, duty, broker fees (FedEx) and a fourth charge for some technicality that I've forgotten. What do US purchasers feel about paying tax, duty and broker fees when they buy Canadian and then pay the same fees again to have the original repaired? Annoyed, like I am, or did you know that? And would you have bought Canadian if you knew this before-hand - like I didn't, because nobody told me. Should I have known this? Opinions, please. (I will keep the Manufacturer's name confidential while I wait for resolution)
springbok10

Showing 1 response by fiddler

fiddler
581 posts
 
We travel to Canada every year to ride horses in the Rockies for a week. Last year, as every year, we shipped our jeans, hats, boots, western gear, etc, ahead of time by FedEx so we didn’t have to pack it in our luggage. We marked the box to indicate that we were shipping our own personal clothes for horseback riding. Customs in Canada held our clothes up for days and it took an act of Congress to get our own VERY USED clothes released to us. All of the Customs agents I dealt with were either incompetent or rude. We spend about $10,000 a week there ever year for two or three weeks at a time. This year may be the last time simply because of the treatment from Customs.

Btw, the people have always been great. We’ve always been welcomed and treated like friends by everyone in Canada except the government employees. They act like they are doing you a favor to allow you to come up and spend thousands of American dollars in their country..
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