Magico Customer service


Is it considered to be good to include second hand speakers? Service provided on out of warranty products says a lot about a company. Thanks for any opinions.
4425
Monitor audio platinum drivers are even better than Magico, read the white paper on their technology in the Platinum and they don't charge an arm and late for their drivers but then monitor audio is 10 times as big as Magico will ever be. Monitor audio even has two anachoic Chambers one in England one in China that cost a million dollars each to build so you can see who the better company is. And if your speakers is in warranty the drivers are free of charge.
JB Hiller their Platinum line is phenomenal sounding that AMT tweeter is so sweet and accurate and warm I have the Platinum 200 Gen 2 and I can tell you this they're Platinum line will beat speakers four and five times the price from any other company.
BOSE are even cheaper, and much bigger than Monitor audio, they as well beat speakers four and five times the price, and when something goes wrong, they send you a whole new product, not just a driver!
Incognito guy, for you to suggest a Magico guy associate with someone having free tweeters in their speakers is impertinent. 
I had to replace a woofer in my s1mk2 in warranty. Magico sent the woofer to my dealer who came out and replaced it. Let me tell you it is not easy to get the drivers out. I was told if it was not a warranty problem magico would charge $800 for the driver. Peter at magico answered emails quickly. 

I now have Rockports and can say that when I called them either Andy, Josh , or John amswer the phone. For my money they also build a better speaker right now too. heck Andy still services his old turn tables.