Magico Customer service


Is it considered to be good to include second hand speakers? Service provided on out of warranty products says a lot about a company. Thanks for any opinions.
4425
I made my earlier post to try and make clear that in my experience it doesn't matter if your Magico speakers are out of warranty or were purchased second hand, but that Magico and us Magico dealers will treat you the same and take care of you.

Reading some of the followup posts about replacement costs....

A V2 driver isn't USD $1400, but maybe that was including labor, or it was purchased through a dealer who marked it up a bunch when they shouldn't have? Or maybe there were international shipping costs or import taxes if outside the US?

And no, replacement Magico drivers don't cost tens of thousands of dollars.

@4425 maybe find out who your local Magico dealer is, and then do some research on how well they treat customers who are just calling for service and not to purchase anything? Maybe read some online reviews of them, or give them a call. That's might be the best way to find out what sort of service you would get in case you needed help with a pair of secondhand Magico speakers that are out of warranty.
Monitor audio platinum drivers are even better than Magico, read the white paper on their technology in the Platinum and they don't charge an arm and late for their drivers but then monitor audio is 10 times as big as Magico will ever be. Monitor audio even has two anachoic Chambers one in England one in China that cost a million dollars each to build so you can see who the better company is. And if your speakers is in warranty the drivers are free of charge.
JB Hiller their Platinum line is phenomenal sounding that AMT tweeter is so sweet and accurate and warm I have the Platinum 200 Gen 2 and I can tell you this they're Platinum line will beat speakers four and five times the price from any other company.
BOSE are even cheaper, and much bigger than Monitor audio, they as well beat speakers four and five times the price, and when something goes wrong, they send you a whole new product, not just a driver!
Incognito guy, for you to suggest a Magico guy associate with someone having free tweeters in their speakers is impertinent.