Marantz SA10 sacd player

Sharri I agree. Why I don’t encourage buying expensive Marantz player or any of their product or any company with short warranty period or do not have good Texhnical support.Because if it’s under warranty Music Direct will fight for you.

As a rather uneducated SA10 owner of about four years--what a horror story!  Yuk!

But what a lot of great information and assistance from everyone who pitched in on this one!  I am keeping my fingers crossed because it looks like there are no authorized repair centers anywhere real near me.  

My SA10 was a factory refurb from MD for 2k off list, and after reading this thread I am thinking it must have been one of those premature failures that was sent back to MD under warranty. I hope they did a good job.

Immatthew yes it’s not a c good  feeling to have an expensive sacd player that can’t read SAcd layer. The biggest problem is the support after the warranty which is only 3 yrs. Those authorize repair center will reroute you on and on . At the end nothing.So I bought two traverse lens assembly for my Ruby and Marantz. As soon as I know they work? I will buy 2 more .

@jayctoy  , as I typed previously:  great thread for SA10 owners.  Please follow up and let us know however it gets (or doesn't get) resolved.  I guess I should consider keeping a traverse lens assembly on hand in case mine takes a crap and the part is no longer available when it happens.  

I’m Matthew I just got a response from Marantz , it’s just a merry go round.So I give up on them. If your SA10 give up and it’s within warranty you will be fine. Just call MD. They will do it for you.