Jason Bloom of Apogee Acoustics (sadly now defunct)
Sheila Weisfield of VPI
Kirk and Donna of Sota
Bang and Olufsen (once you finally get through to the right person)
Paul McGowan of PS Audio (for his spirited and well written newsletters)
And believe it or not- SONY! They goodwilled a processor repair for a unit I bought used that had not been manufactured for as long as the warranty period.
SHURE- Sent me a new type V stylus after I bent it flipping up the guard (WAAAY too close!)and admitted doing so.
Nitty Gritty
Any company willing to send you an owners manual for free or one that takes the trouble to archive past product manual downloads on their website.
Sheila Weisfield of VPI
Kirk and Donna of Sota
Bang and Olufsen (once you finally get through to the right person)
Paul McGowan of PS Audio (for his spirited and well written newsletters)
And believe it or not- SONY! They goodwilled a processor repair for a unit I bought used that had not been manufactured for as long as the warranty period.
SHURE- Sent me a new type V stylus after I bent it flipping up the guard (WAAAY too close!)and admitted doing so.
Nitty Gritty
Any company willing to send you an owners manual for free or one that takes the trouble to archive past product manual downloads on their website.