As much as I hate to say it, I think I'm finally done with VPI.
After waiting 3 months for my new arm, with no communication on delays from VPI, I finally get my 10" arm for my Classic3 today and upon unboxing it,
one of the sideweights had popped off, looks to be secured with just glue, no threads etc (on a 2500.00 arm wand?) Then I realize that the sideweights are too large to clear the VTA tower, indicating they put the large ones from the Classic Direct on my arm. REALLY?
Then I find out the counterweight won't work with my cartridge, did not come with a counterintuitive at all, and the manual's about half written
(This is not just drop it on the old one and go). You have to replace the spike assembly, which is not that easy and even replace the incorrect height arm rest as well......both require an allen and patience, then you have to install the new ones.......
I go look on VPI's site and it speciifically says "For Lyra Kleos use 160Gram weight).....really???? Everyone involved in this transaction knew what my cartidge was.....
Now I have a dismantled table with an arm that won't even pivot without banging into the VTA tower......
I just can't believe that everytime I buy something from these guys, this type of stuff is the result.....
After waiting 3 months for my new arm, with no communication on delays from VPI, I finally get my 10" arm for my Classic3 today and upon unboxing it,
one of the sideweights had popped off, looks to be secured with just glue, no threads etc (on a 2500.00 arm wand?) Then I realize that the sideweights are too large to clear the VTA tower, indicating they put the large ones from the Classic Direct on my arm. REALLY?
Then I find out the counterweight won't work with my cartridge, did not come with a counterintuitive at all, and the manual's about half written
(This is not just drop it on the old one and go). You have to replace the spike assembly, which is not that easy and even replace the incorrect height arm rest as well......both require an allen and patience, then you have to install the new ones.......
I go look on VPI's site and it speciifically says "For Lyra Kleos use 160Gram weight).....really???? Everyone involved in this transaction knew what my cartidge was.....
Now I have a dismantled table with an arm that won't even pivot without banging into the VTA tower......
I just can't believe that everytime I buy something from these guys, this type of stuff is the result.....