Hi Japol, I hope Mr. D posts here quick to help you out as I don’t have enough experience with gain issues, so these are just random thoughts until the voice of experience chimes in. My first thought would be that to determine if you have a gain issue you should just hook up the Sys with the amp, and the amp to your speakers and with no sources connected see if there is a "hiss" caused by too much gain or the if there is still the "high pitched noise". If not, I would think, but may be corrected, that the noise issue is being generated by your sources, wiring or a ground loop.
If you determine that in fact these noises are the result of the amp I would not think twice of exchanging it for another one or if you choose a refund. If it was a noise floor thing I would think the "hiss" would be the same level from both speakers, and no matter what there should be no "high pitched noise". But again, wait for Mr. D.
If you determine that in fact these noises are the result of the amp I would not think twice of exchanging it for another one or if you choose a refund. If it was a noise floor thing I would think the "hiss" would be the same level from both speakers, and no matter what there should be no "high pitched noise". But again, wait for Mr. D.