I owned the Well Tempered Record Player, and it's certainly easy to get it wrong if you've never seen one properly set up.
1) If the suspension lines are touching the armtube, I'm guessing you have the paddle turned on it's axis. The holes in the paddle where the lines feed through should be exactly perpendicular to the armtube. It's also possible you have the tonearm pillar at the wrong angle.
2) The amount of damping fluid is inversely proportional to the compliance of your cartridge. Low compliance cartridges generally need the paddle fully submerged, sometimes as deep as .25" under the surface. Some high compliance cartridges can run with the bottom of the paddle just barely touching the surface of the silicone. Medium compliance cartridges are somewhere in between. You have to experiment with every cartridge, and very small changes in the fluid level can make a big difference in sonics and tracking.
I have multiple PDFs of WT setup documents. Send me an email through the Audiogon system and I'll be happy to forward what I have.
David
1) If the suspension lines are touching the armtube, I'm guessing you have the paddle turned on it's axis. The holes in the paddle where the lines feed through should be exactly perpendicular to the armtube. It's also possible you have the tonearm pillar at the wrong angle.
2) The amount of damping fluid is inversely proportional to the compliance of your cartridge. Low compliance cartridges generally need the paddle fully submerged, sometimes as deep as .25" under the surface. Some high compliance cartridges can run with the bottom of the paddle just barely touching the surface of the silicone. Medium compliance cartridges are somewhere in between. You have to experiment with every cartridge, and very small changes in the fluid level can make a big difference in sonics and tracking.
I have multiple PDFs of WT setup documents. Send me an email through the Audiogon system and I'll be happy to forward what I have.
David