PS Audio BHK lacking..


I bought a used PS Audio BHK preamp to replace my Rotel.  It sounds thin with no depth & bass compared to my Rotel so I let it run for over an hour with no change. I'm new to tubes so I'm looking for ideas. New tubes or what?
128x128fertguy
I have tubes ordered from PS but I've read on here that others are better & I can't remember their name.

If the sound doesn't change for the better you should call PS Audio and see how they suggest you proceed.
Tunsgrams are the way to go though anything is better than the stock PS Vanes. Upscale audio has the specific Tunsgrams and it is a different tube type so you have to change a jumper on the amp when you swap the tubes. 

I had serious buyers remorse until I rolled in different tubes.  With the better tubes, it is a very nice unit.   
As tubes age they at the 'end of their lives' sound pretty lackluster.The gold lion tubes that PS Audio recommends are fine tubes but emphasize the mids and bass.A faster sounding lively tube is the JAN Phillips 12AU7.It's one to put on your list to try.