Rega RB1000 cueing arm height adjustment?

Just mounted a RB1000, have it tilted slitely to the rear as suggested in the RB1000 instal booklet. My problem is the tonearm will not clear the platter, the cueing arm is not lifting it high enough. Even if the tonearm were level with the platter there is no way it will clear it with the cue arm up. The install guide states the cueing arm can be adjusted for height and that your Rega dealer can do it for you, but that is all it says. I looked all over this RB1000 and don't see anything.
Anyone know how to get the cueing arm to go higher?

Thanks, Samdon't get it higher it's p