Andy Chong of Cartridge Clinic is rather a contraversial decision to take your cart to. Although many have said good things I know for a fact he doesn't often repair the carts himself but rather ships them to China to one of his repairers.
How do I know this, I sent my Clearaudio Insider because the cantilever snapped off and he said he could fix it when even Clearaudio didnt want to do it. So 3 weeks later and no cart I pressed him for some details of when it was going to be done. He was stalling and couldnt say exactly when so I did a suprise visit to the shop and demanded to see my cart, guess what... he couldn't because it was in China!!!! He didn't tell me until I wore him out asking where it was. Unbelieveable!!
So two weeks later I get it and install it on my table, the cart was totally unbalanced in volume and grainy sounding. Tries and tried slight changes but it was obvious the cart was just F$%^&*d. So I call him up and explain how it is, he says a lot of BS and offers me $100 off the $900 bill and to take go elsewhere if I don't like it!
Stay away from that shop!!!!
How do I know this, I sent my Clearaudio Insider because the cantilever snapped off and he said he could fix it when even Clearaudio didnt want to do it. So 3 weeks later and no cart I pressed him for some details of when it was going to be done. He was stalling and couldnt say exactly when so I did a suprise visit to the shop and demanded to see my cart, guess what... he couldn't because it was in China!!!! He didn't tell me until I wore him out asking where it was. Unbelieveable!!
So two weeks later I get it and install it on my table, the cart was totally unbalanced in volume and grainy sounding. Tries and tried slight changes but it was obvious the cart was just F$%^&*d. So I call him up and explain how it is, he says a lot of BS and offers me $100 off the $900 bill and to take go elsewhere if I don't like it!
Stay away from that shop!!!!