Mofimadness Hi
I believe we have met before and we had a few transactions.Vinyl
I am just trying to help here.
I own both the Olive 04hd and the Olive 06hd.
I recently just last weekend begun having problems wirth my 04hd. It wouldn't go to home screen from starting up. I might of contributed to the issue because it was taking long to load ,froze and I pressed the 'forward' + 'backward' buttons to unfreeze instead of left + right navigation buttons.
It was my fault but after that the machine went kaboom ,it wouldn't load and then started getting split screen image. I tried several times and then I let it rest unplugged for 45 minutes. I tried starting it up and it kind of worked for a little bit but the froze screen came back while playing tracks (music kept going with no hick-ups however)
then the split screen returned.
I e-mailed Olive and they got back to me next business day ,asked for my Olive info such as SW version.
Apparently my Firmware version needs to be updated to resolve the performance issues, but they warned me that if my machine is not the latest software (0.4.3.2)there is going to be irreparable damage to the hardware if updated with latest firmware.
I am going to update it this weekend when I have free time.
Check your machine to see what version FW you running.
Regards
George
I believe we have met before and we had a few transactions.Vinyl
I am just trying to help here.
I own both the Olive 04hd and the Olive 06hd.
I recently just last weekend begun having problems wirth my 04hd. It wouldn't go to home screen from starting up. I might of contributed to the issue because it was taking long to load ,froze and I pressed the 'forward' + 'backward' buttons to unfreeze instead of left + right navigation buttons.
It was my fault but after that the machine went kaboom ,it wouldn't load and then started getting split screen image. I tried several times and then I let it rest unplugged for 45 minutes. I tried starting it up and it kind of worked for a little bit but the froze screen came back while playing tracks (music kept going with no hick-ups however)
then the split screen returned.
I e-mailed Olive and they got back to me next business day ,asked for my Olive info such as SW version.
Apparently my Firmware version needs to be updated to resolve the performance issues, but they warned me that if my machine is not the latest software (0.4.3.2)there is going to be irreparable damage to the hardware if updated with latest firmware.
I am going to update it this weekend when I have free time.
Check your machine to see what version FW you running.
Regards
George