Super new to record players

Goldring cartridges are hard to find in this country.  Well worth considering though.

You either have to add a vertical post to hold it up or change the hinges to torque hinges.  I had an old Linn on which I used some of these and it worked perfectly and holds up a 5lb lid even at 30 degrees.  You can get even stronger ones from Sugatsune.

https://www.progressivepii.com/sugatsune-specialty-hinges-1-63-64-l-x-1-11-16-w-x-5-64-thick-stainle...

Wondering if OP might have a MC (moving coil) cartridge that he is plugging into an MM (moving magnet) input on his pre-amp/integrated/receiver?  Wouldn’t that explain the low volume?

I have a brand new NIB NOS Shure m91ed Hi-Track cartridge/stylus that would be great for that turntable. Its listed over on ebay currently. Its the only brand new one available on ebay! Pm me if interested. Alternatively, you could go with the ortofon super om10. You are able to swap out that stylus up to the om20, om30, or om40. The higher the number the better the stylus profile. I run the om10 on my Thorens td 240-2 and it sounds terrific. It came stock with the om10. Some came with the AT95e.

Goldring can easily be found in this country. I just bought an erotica lx at elusive disc for $599 to add to my many cartridges. Also, check out analogue seduction in UK. They have great prices and ship to US.