Tonian Labs

I know Tony Manasian from buying a pair of his speakers through Acoustic Image (owned and operated by Elliot Midwood) and even had him over to my place to see if I had it set up correctly and had him make a coax cable for me as well. He even sourced an old Audiolab 8000A for me at a great price since it pairs so well with the speaker but I went with another brand. I found him to be honest and straightforward to deal with so I have no idea what's the matter here.

All the best,
Nonoise

Thanks Nonoise. I should have immediately sent the cables back when I found that they were 1.5M instead of 2M like advertised. I already have a pair of the cables that my friend now wants back so I already knew I wanted them. It isn't a matter of I tired them and didn't like them. The are just to short. When I told him that I was going to return them, he then advised me that the sale was final and 15% restocking fee which I advised you sent me the incorrect length. They he said he would have to see if the wire in the ends were damaged which could cost over $200 to repair which I replied, my friend and I tried them in our systems for two songs each. I already knew what they sounded like in my system but just a quick check. Remember these are demo cables. I had a dealer check the end and he told me nothing was loose but Tony is saying you have to check under the shrink wrap to see if any wires came loose. I feel loose is loose with or without shrink wrap peeled back. I could see if he felt they were abused but they aren't.

Thanks for your feedback.

Sorry, Bigkidz, that things are going the way you describe. It doesn't sound right. If the cables work for him when returned, then there'd be no need to take them apart to inspect them. If they are in "like new" condition, all the better. I don't get it.

All the best,
Nonoise