TRL WON'T GIVE ME MY AMP


Not sure this is right Forum but I'm desperate. I have an  Tube Research Labs amp  that the owner Paul Weitzal made for me 9 or 10 yrs ago.  January 2019 the amp started to cut out,  contacted Paul but learned he had pasted away.  Received email  from TRL  saying  still in business with new Owners.   Gregg from TRL contacted me and told me to shipped it to an  address in Houston which I did, insured for $5,000.  A few weeks later around the end of Feb. Gregg sent me an email telling me the amp was over heating. The 1st of March I email  Gregg with instructions on what I wanted done. That is the last time I had any contact with Gregg!!!!! I sent email after email to TRL pleading for someone to tell me where my Amp is????? The last of week of August,  I sent an  email to TRL saying if I didn't hear from anyone I will go to stereo sites and tell my story!!  Immediately had phone call from  Leon in  NEW YORK asking me "what 's going on?"After explaining the situation to Leon, said "would call me back in a couple days". So needless to say  Leon never called back and when I call,  he is never there and leaving a message does no good.  I'm hoping someone can tell me what to do????IF nothing else, do not do business with "Tube Research Labs"
Thanks Kim
panheadscooty
panheadscooty

Thank You for sharing your story. It is imperative to post negative and positive experiences when dealing w/ these companies. Keep us post on developments.


The website was the first thing I thought of, as I’ve heard of scammers hunting for non-renewed domain names, grabbing them after a easy bit of research and assuming the identity for scamming purposes.
 If family members do not think of  tying up loose ends like this it can easily happen.
i wonder if that’s the case here. 
And what with an ‘audio company’ that doesnt list an address on their site. 

I would take the offer jpdhouston and see what he can find out for you.  I would also send a certified letter to the address and request a signed returned receipt to see if anything gets returned.


For all of you with issues like this, you can contact me to help with repairs, modifications, etc.  I am in New Jersey.


Happy Listening.

I wouldn't deal with a lawyer. just send registered letter to district attorney of that place and they will take care of this situation