TRL WON'T GIVE ME MY AMP


Not sure this is right Forum but I'm desperate. I have an  Tube Research Labs amp  that the owner Paul Weitzal made for me 9 or 10 yrs ago.  January 2019 the amp started to cut out,  contacted Paul but learned he had pasted away.  Received email  from TRL  saying  still in business with new Owners.   Gregg from TRL contacted me and told me to shipped it to an  address in Houston which I did, insured for $5,000.  A few weeks later around the end of Feb. Gregg sent me an email telling me the amp was over heating. The 1st of March I email  Gregg with instructions on what I wanted done. That is the last time I had any contact with Gregg!!!!! I sent email after email to TRL pleading for someone to tell me where my Amp is????? The last of week of August,  I sent an  email to TRL saying if I didn't hear from anyone I will go to stereo sites and tell my story!!  Immediately had phone call from  Leon in  NEW YORK asking me "what 's going on?"After explaining the situation to Leon, said "would call me back in a couple days". So needless to say  Leon never called back and when I call,  he is never there and leaving a message does no good.  I'm hoping someone can tell me what to do????IF nothing else, do not do business with "Tube Research Labs"
Thanks Kim
panheadscooty
Your HO/renters insurance may cover this type of theft even though the item wasn't taken during a burglary. It is probably the cheapest resolution outside of a Small Claims Court win (and the defendant actually pays as ordered).

It's likely that Gregg Scott isn't even the real name of the person who stole your amp.
If the internet was used in this transaction, it falls under the Computer Fraud and Abuse Act (CFAA). It is a federal crime. Contact the Computer Fraud Division of the FBI in the city nearest the perp. I had a similar problem with a piece of electronic test equipment. The FBI in Dallas were very helpful. I asked if they would send an official letter to the man. Instead he said he would go to the man's address. The next day, my money was refunded. I'm a retired social worker, so I know how to use the system. 
^^ Dang! I wish I had known that years ago. We had several pieces stolen essentially due to the internet.