TRL WON'T GIVE ME MY AMP


Not sure this is right Forum but I'm desperate. I have an  Tube Research Labs amp  that the owner Paul Weitzal made for me 9 or 10 yrs ago.  January 2019 the amp started to cut out,  contacted Paul but learned he had pasted away.  Received email  from TRL  saying  still in business with new Owners.   Gregg from TRL contacted me and told me to shipped it to an  address in Houston which I did, insured for $5,000.  A few weeks later around the end of Feb. Gregg sent me an email telling me the amp was over heating. The 1st of March I email  Gregg with instructions on what I wanted done. That is the last time I had any contact with Gregg!!!!! I sent email after email to TRL pleading for someone to tell me where my Amp is????? The last of week of August,  I sent an  email to TRL saying if I didn't hear from anyone I will go to stereo sites and tell my story!!  Immediately had phone call from  Leon in  NEW YORK asking me "what 's going on?"After explaining the situation to Leon, said "would call me back in a couple days". So needless to say  Leon never called back and when I call,  he is never there and leaving a message does no good.  I'm hoping someone can tell me what to do????IF nothing else, do not do business with "Tube Research Labs"
Thanks Kim
panheadscooty
^^ Dang! I wish I had known that years ago. We had several pieces stolen essentially due to the internet.
stereo5’s suggestion to only buy equipment manufactured by large companies is a good one. I would eliminate GE, as it's on the ropes. I also agree with the idea of buying a plane ticket to visit the place you sent your amp. Finally, my solid recommendation is ALWAYS buy locally. Search the internet for equipment you want, but if you can’t drive to see it, move on! That way, you won’t be the author of stories like these that are becoming all too familiar.
@tonykay...………………….

What is it you mean by saying "GE is on the ropes"   Could you explain what you mean?   Thanks.