Upscale Audio and Primaluna

@mozartfan I've heard from a longtime experienced speaker maker that Cayin is the real deal and very similar to PL. He thinks they're a great deal.

I had a lovely conversation with John Rutan at Audio Connection. Why not work with someone with both expertise and sympathy for the customer. You want tubes? Quicksilver and/or Rogue would be great. QS is made in CA. Rogue in PA.  My two cents.

"plus he pushes Tannoy that is ancient history"
Lmao, you have no idea what you are talking about.....

mozartfan, pick up the current issue of Stereophile , it has an article titled Hi-Fi in the Age of Covid -19 , it will give you a different perspective of the current state of the audio industry then your " These are very hard times in new audio sales". Plus, while I’m not a fan of Upscale Audio from a couple of prior interactions, it doesn’t seem like Kevin Deal and Upscale are having a hard time (" he’s having a rough time selling new."), again take a look in each of the last few months of Stereophile, he has personnel recruiting ads for his business expansion.

As is typical in many of these threads, the OP starts a rant ant then disappears, not bothering to answer a simple question.... what is your system? If you don’t like the way you were treated ,shop elsewhere. Im sure at some point being on the phone with tire kickers can be tiring and seen as a waste of time. Kevin runs a business that is successful enough that he can avoid kissing ass. He is also very knowledgeable,but if his business model offends you, shop with your feet. That simple.

I skip over a dealer here in the Bay just to deal with Upscale. That same bad experience with this dealer is what drove me to Upscale. I haven't once ever had Kevin answer the phone, which I doubt he even does. Also, all his people I've dealt with are all great.